Email for Trello blog
Learn how to manage your business in Trello.
Our best Trello tips, Trello Power-Up news and Trello resources – all in one place.
How to build team-specific workflows with Email for Trello
Customize Trello workflows to suit the teams in your organization – and integrate email alongside your to-dos with the Email for Trello Power-Up.
Improve first response time without hiring more agents
Discover our top Trello tips, templates, and automations to help your customer support team ensure fast email replies.
5 automations every support team should set up
Work smarter, not harder with email automation in Trello! Streamline your customer support workflow with our top 5 automations for help desk teams.
Making team email efficient: Best practices with Email for Trello
Running a shared inbox with Email for Trello? Discover our best practices and actionable tips to help your team streamline their email communication.
Why Trello is the ideal tool for small businesses
Transform your small business with Trello and the Email for Trello Power-Up! Organize daily ops, handle customer emails, and manage projects in one visual hub.
How to merge duplicate support tickets in Trello (without losing context)
Use the Email for Trello Power-Up to merge duplicate Trello cards, and keep your help desk organized.
Level up your help desk workflow with the new Trello and Email for Trello
Combine Trello’s new features with the Email for Trello Power-Up, and give your help desk team collaborative superpowers.
Bridge the gap: How to use Email for Trello and the Jira Power-Up for smoother collaboration
Combine Email for Trello with the Jira Power-Up so that you can keep customer-facing teams in sync with your development team.
New Trello feature: Mirror cards across boards
Trello’s card mirror feature lets you sync updates on a card across multiple Trello boards. Here’s how to use it for better collaboration.
A complete guide to using Trello as your business operating system
Whether you're managing projects, CRM, customer support or finances, we show you how transform Trello into the central hub that keeps your business running smoothly.
5 ways to improve your customer support with contact management in Trello
Unlock your customer support potential with Email for Trello! Here's how strategic contact management can help your support team provide better service.
How to manage (tricky) issue escalation in Trello
Use Kanban and task triage to help your team navigate tricky issue escalation calmly and effectively
How to set up a triage board in Trello
With clear priority levels and automated processes, a triage board can help you navigate urgent tasks with ease, ensuring a more productive workflow.
10 ways to become a customer success hero in Trello
Connect your support inbox to Trello to quickly reply to emails, process help tickets, and collaborate with your customer service team.
How to use swimlanes for your help desk workflow
Swimlanes are a powerful visual tool for organizing your Trello board. Here’s how to use them for a more streamlined help desk workflow.
Transform Your Helpdesk with Free Kanban Board Software
Discover how to capitalize on free Kanban board software to improve productivity and enhance your helpdesk management.
Kanban: The Secret Weapon for Your Help Desk
Find out how implementing Kanban can drastically improve your help desk operations and ultimately bolster customer satisfaction.
Revolutionizing Your Email Help Desk with Kanban
The efficiency of your email help desk is integral to your business! Boost your productivity with Kanban, a unique method for workflow management.
Utilizing Kanban Boards for Efficient Service Desk Management
Managing a service desk can be challenging, especially when dealing with a high volume of customer requests — Kanban can help.
Managing Inbound Queries: The Power of a Kanban Service Desk
Implementing and optimizing a Kanban service desk to streamline inbound query management can improve response times and enhance the overall quality of service.