Top 10 Trello Power-Ups for support teams in 2026
Turn your Trello board into a fully-functional help desk with our top 10 list of Trello Power-Ups for customer support teams.
Trello is a powerful help and support tool to manage your team’s tickets and tasks, so that your agents can stay organized, respond faster, and keep customers happy.
In this article, we show you how to boost your workflow even further with these top 10 Power-Ups to help support teams:
Connect third-party apps for a seamless bridge between Trello and your favorite work tools.
Consolidate your work, and make your Trello board your team’s single source of truth.
Add extra features so that you can customize your Trello board to suit your specific requirements.
10 Trello Power-Ups for help and support
1. Email for Trello
For most sales teams, email is central to almost every critical workflow. So if you want to make Trello your hub for help and support, it needs to handle email.
The Email for Trello Power-Up makes it possible to:
Connect a shared email address (like help@example.com) to your board.
Receive all incoming help request emails as new Trello cards.
Reply using our rich-text editor, right from your Trello board.
Use built-in Trello features like comments and due dates to collaborate with your team about email.
💡 TIP Find out more about how to create an email help desk in Trello. Once you’re set up, take it even further with our 5 essential workflow and email automations for support teams in Trello.
2. Forms by Blue Cat
The Forms by Blue Cat Power-Up is perfect for customer support submissions like help requests or bug reports. For each form submission you receive, the Power-Up creates a new card on your board, with full support for all Trello fields including Custom Fields and attachments.
Remember, you can also combine Power-Ups to achieve a more powerful workflow. For example, if you use Forms by Blue Cat to get form submissions into Trello, you can then use the Email for Trello Power-Up to reply via email – directly from your Trello workspace.
Learn more about how to streamline incoming form submissions in Trello with Forms by Blue Cat and Email for Trello.
3. Swimlanes by Blue Cat
Add a new dimension to your Trello help desk with the Swimlanes by Blue Cat Power-Up. Swimlanes create extra horizontal divisions on your Trello board, so that you can visually distinguish your to-dos by team member, project, or priority.
💡 TIP Give your help desk workflow a boost! Find out more about how to use swimlanes for your support workflow in Trello.
4. List Limits
Use the List Limits Power-Up to help your team keep on top of potential bottlenecks, and deliver better customer service.
Set a limit on any Trello list (for example, ‘Open Help Tickets’), and the Power-Up will highlight the list as soon as the number of cards exceeds the given limit.
5. Card Repeater
Try the Card Repeater Power-Up to manage regular tasks. All you need to do is set the schedule, and Trello will automatically make an exact copy of the card at your specified date and time.
You can also make the most of Card Repeater to set reminders for things like proactive customer outreach, or operational activities (like checking databases are backed up).
💡 TIP Did you know Trello also has a built-in recurring due date feature? We show you how to combine recurring due dates with Email for Trello to take care of repetitive email tasks for you!
6. Intercom
Cut down on context-switching by using the Intercom Power-Up to connect your Intercom account directly to your Trello board.
Attach conversations, companies, or users to your Trello cards to add context to bug reports or feature requests, and make sure the latest information is always readily available to your team.
7. Google Calendar + Trello Two-Way Sync
Never miss a deadline with the Google Calendar Sync Power-Up! Coordinate and plan timelines with your team by turning Trello cards into calendar events and vice versa.
This makes it possible to view due Trello cards from your support board right inside your Google calendar.
8. Time in List
Keep an eye on the life span of your cards with the Time in List Power-Up. Help your team spot slow-moving cards, and see where resources need to be reallocated to resolve any issues.
💡 TIP Power-Ups like Time in List and Card Aging can help to keep your team motivated and on track. For more tips to boost morale, try these 4 ways to add a celebration moment to your workflow in Trello.
9. Zendesk
Attach the latest tickets from your Zendesk account directly to your Trello support board with the Zendesk Power-Up.
Power-Ups are a great way to consolidate all your work tools in a single platform, so that your team can use their Trello board as a central hub for communicating, collaborating, and getting things done.
10. Voting
Take quick polls with your clients or team members using the Voting Power-Up.
Get feedback on Trello cards and view vote tallies at a glance! Great for feature requests, internal planning, and more.
Power-Up your help desk in Trello
Get inspired and boost your Trello help desk with our top 10 list of Power-Ups for support teams in 2026.
